Support Account & Tickets http://support.yuku.com/topic/7573/t/Support-Account-amp-Tickets.html en-us Copyright 2006, Yuku feeds@yuku.com (FeedMaster) webmaster@yuku.com (WebMaster) Tue, 01 Apr 2008 09:50:22 GMT Fri, 22 May 2009 19:14:41 GMT Yuku Feeds 1.0 http://blogs.law.harvard.edu/tech/rss 60 Yuku http://support.yuku.com/feed/bypass/images/button-yuku.png http://support.yuku.com/topic/7573/t/Support-Account-amp-Tickets.html Yuku - free hosted forums and profiles 88 31 {pics-1.1 "http://www.icra.org/ratingsv02.html" l gen true for "http://yuku.com" r (nz 1 vz 1 lz 1 oz 1 cz 1 ) "http://www.rsac.org/ratingsv01.html" l gen true for "http://yuku.com" r (n 0 s 0 v 0 l 0 )) Search Search Domain q http://yuku.com/search/direct/ <![CDATA[ Re: Support Account & Tickets ]]> http://support.yuku.com/reply/104657/t/Support-Account-amp-Tickets.html#reply-104657
The Support account has 30MB of image space, just like any user. This space is great for hosting board images. If you have a community that has lots of skins or is graphics heavy, you may not be able to host all of the images, but you could host quite a few.

If you have a board where several people work on the design of the board, then using the support account makes things easier. You will need to be sure that the support... ]]> feeds@yuku.com (Yuku Support) http://support.yuku.com/sreply/104657 Fri, 22 May 2009 19:14:39 GMT <![CDATA[ Re: Support Account & Tickets ]]> http://support.yuku.com/reply/104016/t/Support-Account-amp-Tickets.html#reply-104016
Here is an example: http://support.promote.yuku.com/

In order to edit the profile for the support account, you need to add the action extension to the url for the profile. The easiest way to find that extension is to go into your own profile as if you were going to edit it and copy everything after .com/

For the mini profile it is... ]]> feeds@yuku.com (Yuku Support) http://support.yuku.com/sreply/104016 Tue, 12 May 2009 18:41:32 GMT <![CDATA[ Re: Support Account & Tickets ]]> http://support.yuku.com/reply/102535/t/Support-Account-amp-Tickets.html#reply-102535
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You will continue to see that message until an admin logs into the Support account and reads the message.

You'll also see a notification next to the Support link in the navigation bar with the number of support... ]]> feeds@yuku.com (Yuku Support) http://support.yuku.com/sreply/102535 Sat, 25 Apr 2009 19:02:46 GMT <![CDATA[ Support Account & Tickets ]]> http://support.yuku.com/topic/7573/t/Support-Account-amp-Tickets.html Support

Every community has a built in support account that allows you to offer a ticket system to help your own community members. Because the board owner and all of the board admins can access the support accounts, it can be a handy tool to provide help for your members.

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A link for your users to submit a support ticket will... ]]> feeds@yuku.com (Yuku Support) http://support.yuku.com/topic/7573 Tue, 01 Apr 2008 09:50:22 GMT