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        <title>Serious problem </title>
        <link>http://support.yuku.com/topic/7919/t/Serious-problem.html</link>
        <description>
        <![CDATA[ I couldn&#39;t remember my password to one of my accounts.  I entered my email address and was sent a link to click to reset my password.  When I reset my
password, I was logged in under the account you see here.  THIS IS NOT MY ACCOUNT.  THE EMAIL ADDRESS ATTACHED IS NOT MINE, IS NOT EVEN SIMILAR TO MINE.


I&#39;m left wondering... WHO HAS ACCESS TO MY ACCOUNT with this kind of security??????
 ]]>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61882/t/Serious-problem.html#reply-61882</link>
			<description><![CDATA[ I don&#39;t see it as such a waste. The same thing is reported about once a week at the Lobby or here. That&#39;s a tiny percentage of total log-ins, of
course, but it scares customers who hear about one. This discussion accomplishes a couple of things. It tells users what kind of information to gather if they
have an incident, and the admins&#39; responses show that yuku is concerned about the problem and is working on it. ]]></description>

			<!-- optional elements -->
			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61882</guid>
			<pubDate>Thu, 15 May 2008 18:20:47 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61818/t/Serious-problem.html#reply-61818</link>
			<description><![CDATA[ not really, because if I could have checked all three profile names then I would have been able to confirm if all three used AT&amp;T. If they did, THEN I
would have known that the issue was the ISP caching server issue. However if it happened that long ago, then it would have been to do with our own caching
issue which was fixed back then - and if it was, then there is a lot of wasted to and fro in this thread about something that is not an issue. ]]></description>

			<!-- optional elements -->
			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61818</guid>
			<pubDate>Thu, 15 May 2008 13:32:12 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61793/t/Serious-problem.html#reply-61793</link>
			<description><![CDATA[ &quot;Jane&quot; is concerned about yuku security because she got into someone else&#39;s account, which means someone else could get into hers. Her concerns
about security make her reluctant to invite yuku admins to examine her account. We don&#39;t hope that anything can be done about her wrong log-in--it happened
too long ago--only that whatever information we can provide that&#39;s consistent with her privacy may help toward a solution for other users. For example, now
you know that... ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61793</guid>
			<pubDate>Thu, 15 May 2008 10:49:39 GMT</pubDate>
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			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61740/t/Serious-problem.html#reply-61740</link>
			<description><![CDATA[ Well, the reports that have come in with the information have all been from AOL members, and we know the problem there is AOL using their caching servers on
yuku despite our headers declaring not to. Jane is obviously not concerned that there actually was a problem if she won&#39;t even identify herself to me or
give me details of this alleged problem. ]]></description>

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			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61740</guid>
			<pubDate>Thu, 15 May 2008 02:47:51 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61166/t/Serious-problem.html#reply-61166</link>
			<description><![CDATA[ &quot;Jane&quot; didn&#39;t expect a fix for her particular mishap. If you keep asking for data, you might eventually get enough reports from people who
don&#39;t mind revealing their identities to make more progress on the problem. I&#39;ll send &#39;em over here when I hear about more! ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61166</guid>
			<pubDate>Mon, 12 May 2008 19:32:49 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61080/t/Serious-problem.html#reply-61080</link>
			<description><![CDATA[ Well as I said before, I can&#39;t compare and contrast the profiles involved unless I am told who they are. So I am afraid this particular issue cannot be
dealt with. ]]></description>

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			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61080</guid>
			<pubDate>Mon, 12 May 2008 14:46:29 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/61024/t/Serious-problem.html#reply-61024</link>
			<description><![CDATA[ I thought I replied to &quot;do we have the names of the two incidents,&quot; but no reply shows. The answer from my corner is that &quot;Jane&quot; is
concerned about privacy and has said she doesn&#39;t want her real screen name known. So that&#39;s all I can tell you about that incident. ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/61024</guid>
			<pubDate>Sun, 11 May 2008 20:19:42 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/60984/t/Serious-problem.html#reply-60984</link>
			<description><![CDATA[ yes, thank you reph - do we have the names of the two incidents too? ]]></description>

			<!-- optional elements -->
			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/60984</guid>
			<pubDate>Sun, 11 May 2008 11:02:38 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/60693/t/Serious-problem.html#reply-60693</link>
			<description><![CDATA[ If this helps at all--
<br>
<br>
The ISP for the ten IPs is AT&amp;T. &quot;Jane&quot; used the same computer every time. It therefore seems that AT&amp;T assigns dynamic IPs. Here&#39;s part
of the search results for one of them:
<br>
<br>
AT&amp;T Internet Services SBCIS-SBIS-6BLK (NET-76-192-0-0-1)
<br>
76.192.0.0 - 76.255.255.255
<br>
PPPoX Pool - rback2.rcsntx-1171845662 ]]></description>

			<!-- optional elements -->
			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/60693</guid>
			<pubDate>Thu, 08 May 2008 16:28:22 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/60572/t/Serious-problem.html#reply-60572</link>
			<description><![CDATA[ &quot;Jane&quot; has posted under two names on our board. (She switched to a second name after the mistaken log-in.) As Jane, the Admin section shows three IPs
for her posts. As the other name, it shows seven IPs. All ten belong to the same ISP.
<br>
<br>
Would knowing the exact IPs help the techs figure out how to prevent this kind of problem? I don&#39;t want to post that information in public. ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/60572</guid>
			<pubDate>Thu, 08 May 2008 00:51:09 GMT</pubDate>
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		</item>
		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/60277/t/Serious-problem.html#reply-60277</link>
			<description><![CDATA[ If it does happen from now, then we need as MUCH info as possible in order to nail down where things are going wrong. That includes all the profile names
involved, and the ISPs used. If it does happen - even if it is a problem caused by the ISP - then we want to fix it where possible asap. ]]></description>

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			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/60277</guid>
			<pubDate>Mon, 05 May 2008 13:21:09 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59986/t/Serious-problem.html#reply-59986</link>
			<description><![CDATA[ Alison, &quot;Jane&#39;s&quot; mixup happened in February or March, soon after our board was migrated. That may be recent enough for relevance. Another member
also logged into the wrong account since then, but I couldn&#39;t get enough info about that one to help in diagnosis.
<br>
<br>
If the problem always involves local accounts, that&#39;s a start. This security issue scares users. Some of us who have discussed it privately believe that it
deserves a high priority on the list of bugs to fix. ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59986</guid>
			<pubDate>Fri, 02 May 2008 11:47:52 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59914/t/Serious-problem.html#reply-59914</link>
			<description><![CDATA[ If it happened a long time ago then it&#39;s not revelant. We DID have a caching issue on one server a long time ago which was resolved back then, and reports
from now are not related to that previous problem. ]]></description>

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			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59914</guid>
			<pubDate>Fri, 02 May 2008 04:58:32 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59891/t/Serious-problem.html#reply-59891</link>
			<description><![CDATA[ Following up.
<br>
<br>
&quot;Jane&quot; says she doesn&#39;t think yuku staff can do anything about the faulty log-in now, because it happened too long ago. She prefers not to give
her username because she is uncomfortable with the security measures now, and will just use her new global name instead. I hope the details of her incident
will nevertheless help you track down why these things happen, since they differ from what other users have reported. ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59891</guid>
			<pubDate>Thu, 01 May 2008 22:40:28 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59864/t/Serious-problem.html#reply-59864</link>
			<description><![CDATA[ I&#39;ll ask &quot;Jane&quot; whether she wants to follow up privately with her real screen name. ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59864</guid>
			<pubDate>Thu, 01 May 2008 17:07:18 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59855/t/Serious-problem.html#reply-59855</link>
			<description><![CDATA[ If &quot;Jane&quot; is not the real username, then we won&#39;t be able to look up the details of these accounts without the correct username. ]]></description>

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			<author>feeds@yuku.com (alison)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59855</guid>
			<pubDate>Thu, 01 May 2008 16:21:50 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59831/t/Serious-problem.html#reply-59831</link>
			<description><![CDATA[ I don&#39;t know about &#39;web accelerators&#39;, but many many ISPs use proxy servers and caching and this sort of thing isn&#39;t a general problem
elsewhere logins are required.
<br>
<br>
We&#39;ve had at least three instances of this sort of thing to my knowledge. In the first, a user logged in and appeared in &#39;who&#39;s online&#39; under
his own user name but when he posted his posts appeared under a completely different user name belonging to someone who had no connection with our... ]]></description>

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			<author>feeds@yuku.com (Harry Flatters)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59831</guid>
			<pubDate>Thu, 01 May 2008 14:00:51 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59828/t/Serious-problem.html#reply-59828</link>
			<description><![CDATA[ Kathy, I asked our member whether your explanation about browsers applied to her. She gave me permission to post this. It may help in further troubleshooting.

<blockquote>
  Reph, I wasn&#39;t on dial-up. I don&#39;t know what a web accelerator even is so I don&#39;t think I have that. I was using either IE7 or Yahoo AT&amp;T
  browser. All I can tell you is the following:
  <br>
  <br>
  I looked at a member&#39;s profile the day before this happened. I clicked on nothing. I went to log in... ]]></description>

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			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59828</guid>
			<pubDate>Thu, 01 May 2008 13:17:06 GMT</pubDate>
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			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/59771/t/Serious-problem.html#reply-59771</link>
			<description><![CDATA[ Other ISPs besides AOL do this. When working the ezboard Help forums, I know of problems with Earthlink and Net Zero and other ISPs whose names I can&#39;t
remember. The problems come when dial up users take advantage of the web accelerator features that their ISP provides. Web accelerators &quot;speed up&quot;
the web by caching pages and serving those cached pages to all their users. Some ISPs clear the cache daily, while others may do it every few days, weekly or
every two weeks.
<br>... ]]></description>

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			<author>feeds@yuku.com (Kathy)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/59771</guid>
			<pubDate>Wed, 30 Apr 2008 18:55:45 GMT</pubDate>
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		<item>
			<title><![CDATA[ Re: Serious problem  ]]></title>
			<link>http://support.yuku.com/reply/58853/t/Serious-problem.html#reply-58853</link>
			<description><![CDATA[ <blockquote>
  AOL auto-caches pages which appears to be the cause of this.
</blockquote>There are evidently other causes as well. The member on our board who had a mistaken log-in didn&#39;t use AOL. ]]></description>

			<!-- optional elements -->
			<author>feeds@yuku.com (reph)</author>
			<guid isPermaLink="true">http://support.yuku.com/sreply/58853</guid>
			<pubDate>Tue, 22 Apr 2008 19:27:06 GMT</pubDate>
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		<item>
			<title><![CDATA[ Serious problem  ]]></title>
			<link>http://support.yuku.com/topic/7919/t/Serious-problem.html</link>
			<description><![CDATA[ I couldn&#39;t remember my password to one of my accounts.  I entered my email address and was sent a link to click to reset my password.  When I reset my
password, I was logged in under the account you see here.  THIS IS NOT MY ACCOUNT.  THE EMAIL ADDRESS ATTACHED IS NOT MINE, IS NOT EVEN SIMILAR TO MINE.
<br>
<br>
I&#39;m left wondering... WHO HAS ACCESS TO MY ACCOUNT with this kind of security??????
<br> ]]></description>

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			<author>feeds@yuku.com (Glad)</author>
			<guid isPermaLink="true">http://support.yuku.com/topic/7919</guid>
			<pubDate>Sun, 20 Apr 2008 12:29:00 GMT</pubDate>
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