Re: Chat problem with other languages

feeds@yuku.com (alison) — Tue, 27 May 2008 01:52:46 GMT

When I view the chatroom, the word "says" is in the same font as the other text. So why that one word isn't working is very odd. "Users" and "All Users" are in a different font, It might be times or Georgia.

I thought I had Opera installed, but I don't, so I can't help with the preferences for that just yet. Here is a page with some information that might help however:

Re: Chat problem with other languages

feeds@yuku.com (LAM) — Sun, 25 May 2008 09:16:30 GMT

alison wrote:
Can you find out what her character setting is? (eg, unicode/western)

What browser is she using? Is it a problem in all browsers?

I've asked and I'm not sure what character set she's using (she's not sure how to find that out).

You can see the thread here, with some screen captures....

Re: Chat problem with other languages

feeds@yuku.com (alison) — Wed, 21 May 2008 10:39:29 GMT

Can you find out what her character setting is? (eg, unicode/western)

What browser is she using? Is it a problem in all browsers?

Re: Chat problem with other languages

feeds@yuku.com (LAM) — Sat, 17 May 2008 12:25:05 GMT

Great, thanks Alison!

Sean

Re: Chat problem with other languages

feeds@yuku.com (alison) — Sat, 17 May 2008 00:45:39 GMT

I will have to speak with the chat developer, and see if he has any ideas. I can see it's not all parts, so if we can work out what the difference is then I am sure we can resolve it.

Re: Chat problem with other languages

feeds@yuku.com (LAM) — Fri, 16 May 2008 12:10:04 GMT

I know her browser is set to use English and appropriate fonts as she regularly reads and writes in English on my board, as well as Russian.
And she was typing in English in the chat when these problems occurred (see image above).

Sean

Re: Chat problem with other languages

feeds@yuku.com (alison) — Fri, 16 May 2008 03:41:36 GMT

When you right click on a flash element in a page you do get options, but I am not sure if fonts are one of them. The fonts should be enabled in her system though, not at browser or flash level. If we can ensure that they are there, and that her browser is set to use them, then we can look elsewhere for the cause of the problem.

Are you typing in English or Russian? is she the only one having this font problem?

Re: Chat problem with other languages

feeds@yuku.com (LAM) — Thu, 15 May 2008 14:25:38 GMT

Thanks!
I will ask. Would this be set in her browser or the Flash program (not even sure you can set anything in Flash)? I know she can read the board just fine, so she must have some western character set enabled other than the Russian character set.

Re: Chat problem with other languages

feeds@yuku.com (alison) — Thu, 15 May 2008 03:34:20 GMT

it looks like a font problem, does she have the basic fonts enabled - ie, verdana, arial, trebuchet ? I will see if I can find out what the font is so that we can check.

Otherwise it might be a language set problem.

Chat problem with other languages

feeds@yuku.com (LAM) — Tue, 13 May 2008 14:16:37 GMT

One of my board members from Russia is not seeing the proper text using the Yuku chat. After the user name, the word "says" is not being read correctly along with some other text in the window. See this image for the problem:

Does anyone know why this is happening? Would this be a problem with the Flash program itself rather than her browser?
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