Bug Problems with Registration and the Quick Reply

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NancyLocke.deidreknight	Bug Problems with Registration and the Quick Reply		Lead	[-]
Posts: 14 31-Mar-08 4:19 PM	Tags : corrections, unclear resolved I am a moderator of Deidre Knight's forum. When people register, sometimes the registration says they are registered halfway through the process. Then they can't use their names to finish the registration. http://deidreknight.yuku.com/ And the Quick Reply box turns from white to black and people can't see what they are typing. It's not just happening to one computer system. Thanks for the help. NancyLocke Last Edited By: alison 28-Apr-08 7:15 AM. Edited 2 times.
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exstreamuser		#1	[url]	[-]
Posts: 1117 31-Mar-08 4:49 PM	I picked 2 forums at random and didn't have a problem with quick reply. Is there a forum in particular that this is happening in? Any solution to this will likely require admin level attention; do they know about this?
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NancyLocke.deidreknight		#2	[url]	[-]
Posts: 14 1-Apr-08 4:34 AM	The Quick Reply boxes change from white to black randomly. Today I am not seeing any, but when I see another one turned black, I'll post and tell you where it is. Administration does know about this and asked me to contact you for a fix. Has the registration bug been fixed? Thanks!!! Nancy
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alison		#3	[url]	[-]
ADMINISTRATOR Posts: 9019 1-Apr-08 4:27 PM pink goddess	if it happens, please take a screenshot so that we can see it. We haven't heard this registration problem before, what happens when it "finsishes"? Can you give us the email of someone who registered an account but didn't get to make a profile name? (You can pm that to me)
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NancyLocke.deidreknight	The black box is back.	#4	[url]	[-]
Posts: 14 3-Apr-08 3:36 PM	How do you take a screen shot? The black box is back on this link: http://deidreknight.yuku.com/topic/439 The subject thread is April chatter and it's under the last post. This is 4-3-08 and 6:35 PM EST. I will get back to you on who has had a registration problem. I know several have mentioned it. What happens is...halfway through the sign up, it says REGISTERED but the process hasn't been completed. Then when the person retypes, it says that name has already been taken. Thanks, Nancy
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alison		#5	[url]	[-]
ADMINISTRATOR Posts: 9019 4-Apr-08 3:34 PM pink goddess	on a pc you should have a "print screen" button (prt scrn possibly). Then paste what is on the clipboard into an imaging program and save as a jpg. I wonder if it's related to the css. It's not black for me, I've never seen it go black, so it's hard to pinpoint what you're seeing.
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NancyLocke.deidreknight		#6	[url]	[-]
Posts: 14 5-Apr-08 3:07 PM	Okay, will do if it happens again. One of the administrators is also trying to fix it. Thank you!!! Nan
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NancyLocke.deidreknight		#7	[url]	[-]
Posts: 14 10-Apr-08 1:15 PM	I have a jpeg of the black out problem on the quick reply. Where do I send it? Thanks, Nancy
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Ed Verhaar		#8	[url]	[-]
Posts: 3 10-Apr-08 10:41 PM	Perhaps related to the Quick Reply problem: Using the WYSIWYG-editor to change the color-settings for Quotes, seems to effect the settings for Quick Reply as well! Somehow the settings for Quotes are copied to Quick Reply. You see this when you click "Save" after changing the Quotes-settings, and then return to the "Topic" tab of the WYSIWIG-editor.
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NancyLocke.deidreknight		#9	[url]	[-]
Posts: 14 11-Apr-08 8:05 AM	Thank you, Ed! I don't think this is happening in my case but maybe the explanation of the reason "why" is beginning to come to light. Nancy
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Chris W962		#10	[url]	[-]
ADMINISTRATOR Posts: 5100 11-Apr-08 1:35 PM Kudos Lady of the night	Hi Nancy, I made your quick reply box white again. Let me know if it sticks.
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NancyLocke.deidreknight		#11	[url]	[-]
Posts: 14 11-Apr-08 3:07 PM	Thank you, Chris!!! I'll keep a watch on the quick reply boxes to make sure they stay white! Nancy
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Chris W962		#12	[url]	[-]
ADMINISTRATOR Posts: 5100 11-Apr-08 4:27 PM Kudos Lady of the night	Yes, please let me know should it happen again, but with the extra code I added, it might just stay put:)
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NancyLocke.deidreknight		#13	[url]	[-]
Posts: 14 19-Apr-08 11:07 AM	Chris, the quick reply is working now, thank you. But I now have two more questions: 1) Why have public ads shown up in the replies when the board is paid for? 2) When I try to move topics, and even the administration level has this problem, all of the topics don't show up in the choice menu. Thank you, Nancy
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Chris W962		#14	[url]	[-]
ADMINISTRATOR Posts: 5100 19-Apr-08 11:51 AM Kudos Lady of the night	Hi Nancy, There is no contributor history for that board. Did you pay for it or did someone else? The person who paid for the board needs to submit a ticket. http://www.yuku.com/help/ticket We'll get this sorted out at the help desk as soon as possible. Can you link me to a forum and tell me which topics I can move and to which forum? I'll test it out and see what is going on. What browser are you using to move the topics?
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NancyLocke.deidreknight		#15	[url]	[-]
Posts: 14 19-Apr-08 12:07 PM	I have forwarded this information to administration. Will get back to you. Thanks, Nancy
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Chris W962		#16	[url]	[-]
ADMINISTRATOR Posts: 5100 19-Apr-08 12:17 PM Kudos Lady of the night	Thanks I just received the ticket and am in the process of replying to it.
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NancyLocke.deidreknight		#17	[url]	[-]
Posts: 14 19-Apr-08 2:40 PM	Thanks Chris! And as for moving the topics, we only need them all listed as choices and we'll move them ourselves. Here is the board link to check the move list out: http://deidreknight.yuku.com/ Thanks, Nancy
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Chris W962		#18	[url]	[-]
ADMINISTRATOR Posts: 5100 19-Apr-08 3:03 PM Kudos Lady of the night	Oh you mean not all the forums are listed. Strange! I'll take a closer look when I get back on line in a bit. Roughly counted, it seems that you have 3 forums missing in the listing.
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NancyLocke.deidreknight		#19	[url]	[-]
Posts: 14 20-Apr-08 5:17 AM	Thank you, Chris! WOOT!!! This forum ROCKS!!! Nancy
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Chris W962		#20	[url]	[-]
ADMINISTRATOR Posts: 5100 20-Apr-08 6:19 AM Kudos Lady of the night	Hi Nancy, to save me some time, could you list the forums that are missing? That would be a great help!
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