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 MUDCRABS |
Again it's happening? |
Lead | ||
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Posts: 140 31-May-09 9:03 PM |
A member that has had issues before is not being allowed in, when he asks for the password to be sent it asks for the secret word, he gives it and it says
'Wrong'?
Can you reset the password for hm.. Crock1 on http://mudcrabsrockpool.yuku.com/directory Thanks Admins Muddy |
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zoetko |
#1 | |||
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ADMINISTRATOR
Posts: 348 1-Jun-09 4:39 AM the kute one |
Hi Muddy,
Can you get this person to submit a helpdesk ticket please. I checked for Crock1 and they are not a member of your community, so I am going to need some more details from them to get them sorted. ( Note, the helpdesk system uses a seperate account from yuku, so they can use their email addy and create a helpdesk account to ask for help ) Zoe |
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MUDCRABS |
#2 | |||
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Posts: 140 1-Jun-09 5:18 AM |
My bad Zoe, it's 'Croc1.... not Crock1
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