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Chat Room instability

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darmath193	Chat Room instability		Lead	[-]
Posts: 2 28-Jun-09 8:02 PM	Tags : None My chatroom has been very unstable lately. Members are getting kicked out every few minutes and not just once or twice. Every night it's the same thing. Is there something going on? I know the boards were down but this has been going on for a while. It's become a game to guess who will get kicked off the most each night. Is anyone else having this problem?
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Chris W962		#1	[url]	[-]
ADMINISTRATOR Posts: 13731 28-Jun-09 10:11 PM Yuku Help	There are no problems that we know of with constantly being kicked out of chat. Are you the only admin in chat? Or are there more? Is it possible that someone with admin powers is accidentally kicking? That would kick people out of chat for 5 minutes. If not, you could try deleting your chat room and creating a new one.
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darmath193		#2	[url]	[-]
Posts: 2 30-Jun-09 4:58 PM	Chris W962 wrote: There are no problems that we know of with constantly being kicked out of chat. Are you the only admin in chat? Or are there more? Is it possible that someone with admin powers is accidentally kicking? That would kick people out of chat for 5 minutes. If not, you could try deleting your chat room and creating a new one. I'm the only admin in chat. I deleted the old room and created a new one and nothing has changed. I have no idea what's going on. It's very frustrating.
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sooz08		#3	[url]	[-]
Posts: 111 7-Jul-09 4:51 AM	We have a few chat issues, too ~ a couple of our members DO get kicked from chat fairly regularly but they can and do come right back in ~ it only seems to happen to people using laptops ~ We have one member who does not see any chat posts for a minute or two and then gets a bunch at one time ~ this happened the past two nights, and last night it happened repeatedly ~ any suggestions? And we have one member who cannot click on the "Chat" board on our directory page ~ she is on dial-up ~ we can post a link that she can click and enter chat ~ she can see the "Chat" board at the top of our directory page, just nothing happens when she clicks on it ~ we DID recently replace the chat module to see if that might help, but it didn't ~ any other suggestions? Sooz
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Chris W962		#4	[url]	[-]
ADMINISTRATOR Posts: 13731 7-Jul-09 9:42 AM Yuku Help	darmath, how many members are having those problems? Can they try the chat room here at support and see if that works for them? What browser(s) do they use? We have one member who does not see any chat posts for a minute or two and then gets a bunch at one time ~ this happened the past two nights, and last night it happened repeatedly ~ any suggestions? Could it be her connection? This usually points to a connection problem. Dial-up users, any type of chat is hard on dial up. The best thing to do is to use a direct link and close everything else while the chat room loads. People who get kicked out, do they click on links in the chat when they get kicked out?
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sooz08		#5	[url]	[-]
Posts: 111 7-Jul-09 5:15 PM	Chris W962 wrote: People who get kicked out, do they click on links in the chat when they get kicked out? Hi Chris ~ no, what we see is "xxx left" and "xxx joined chat" messages at virtually the same time ~ most of our members CAN click on links in chat ~ I canNOT for some reason ~ so I've solved that one by copying the link, but NOT clicking on links in chat ~ Sooz
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