exstreamuser wrote:
Several:

Is XP updated with SP2?
Is she using IE7?
Could she download and use Firefox?
Has she tried the bbCode editor?

Hi, thanks for your response
As far as I know, she´s using IE6 and WINDOWS XP...(don´t know if its updated) Does this makes a difference?

I opened my board in november and at that time she could see and use the wysiwyg editor´s tool bar . It was about a month after that suddenly she stopped having it (?)

About downloading Firefox or using the bbCode editor type .. maybe she can do that but she (and me) prefers to have and enjoy the wysiwyg editor