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 gtpforever |
New members that aren't getting the verification emails!! |
Lead | ||
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Posts: 159 15-Oct-08 12:38 PM |
I am getting new members that are not getting the email verifications in the emails so they are now members but have no way to post. Is there a way I can
resend the email verifications to them? Need someway to help them out here.
Thanks Troy |
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 Yuku Team |
#1 | |||
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Posts: 684 15-Oct-08 5:37 PM |
Thanks for the report.
This has been fixed now. |
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gtpforever |
#2 | |||
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Posts: 159 15-Oct-08 10:45 PM |
Exactly what has been fixed? I still have members that I would like to send verifications to. Does anyone know if there is a way i can resend verifications to?
Thanks Troy |
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Silver Dollar |
#3 | |||
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ADMINISTRATOR
Posts: 1574 16-Oct-08 6:55 AM |
It isn't possible for you to send validation information to them, Troy. Just have them submit a Helpdesk ticket, selecting "Accounts" as the department. They don't need to be logged into their Yuku
account to open a ticket. We'll be glad to help them validate their account.
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