Your questions are important to us. Please help us help you by taking a few things into consideration before posting.
- First and foremost, please do not use more than one help source to get help. If you have posted here, there is no need to submit a ticket or vice versa.
- This is the correct forum to find help. Please post your queries here, rather than sending them to staff members via the private message system. Other users will benefit by our answers and you will most likely find help much faster by posting in this forum.
- If you have questions about a specific board or forum, please leave a link so that we can check it without having to ask you for a link first.
Consequently, if the question relates to a certain topic, please leave a link to the topic.
- If something isn't working, let us know which browser/platform you're using. For example, you're using XP, IE7 [Windows XP, Internet Explorer version 7]... or you're using Mac/Safari.
- Do not bump your topics. If a question is not being answered right away, it might be because we are researching an issue or we need to test something before replying, to make sure things work as expected.
- Choose your subject line carefully. Subject lines such as "wtf", "help" or "how do I..." don't provide any hints about the content of your post or the nature of your question.
- Make generous use of tags, this will make it easier for users to find their way around.
- Feel free to start a new topic for each different subject. Don't add unrelated questions to an already existing topic unless the topic relates to the same issue.
- Please do not use this forum for ranting purposes. Rants will be removed without notice. This forum is for the sole purpose of asking and answering questions, and helping you as quickly as we can.
Thank you.
*Footnote:
Help us helping you by submitting your query in the proper forum.
http://support.yuku.com/ has all help (except for tickets) under the same roof.
Where to ask for help:
All domain skins related questions should be asked at Domain Skins Assistance
All profile skins related questions should be asked at Profile Skins Assistance
All bugs should be reported at bugs
All legal issues, login problems, account issues, transfer of ownership, please submit a ticket
When an issue cannot be handled at our help forums we may ask you to submit a ticket.
Thank you much for your cooperation to make our help system run efficiently.
- First and foremost, please do not use more than one help source to get help. If you have posted here, there is no need to submit a ticket or vice versa.
- This is the correct forum to find help. Please post your queries here, rather than sending them to staff members via the private message system. Other users will benefit by our answers and you will most likely find help much faster by posting in this forum.
- If you have questions about a specific board or forum, please leave a link so that we can check it without having to ask you for a link first.
Consequently, if the question relates to a certain topic, please leave a link to the topic.
- If something isn't working, let us know which browser/platform you're using. For example, you're using XP, IE7 [Windows XP, Internet Explorer version 7]... or you're using Mac/Safari.
- Do not bump your topics. If a question is not being answered right away, it might be because we are researching an issue or we need to test something before replying, to make sure things work as expected.
- Choose your subject line carefully. Subject lines such as "wtf", "help" or "how do I..." don't provide any hints about the content of your post or the nature of your question.
- Make generous use of tags, this will make it easier for users to find their way around.
- Feel free to start a new topic for each different subject. Don't add unrelated questions to an already existing topic unless the topic relates to the same issue.
- Please do not use this forum for ranting purposes. Rants will be removed without notice. This forum is for the sole purpose of asking and answering questions, and helping you as quickly as we can.
Thank you.
*Footnote:
Help us helping you by submitting your query in the proper forum.
http://support.yuku.com/ has all help (except for tickets) under the same roof.
Where to ask for help:
All domain skins related questions should be asked at Domain Skins Assistance
All profile skins related questions should be asked at Profile Skins Assistance
All bugs should be reported at bugs
All legal issues, login problems, account issues, transfer of ownership, please submit a ticket
When an issue cannot be handled at our help forums we may ask you to submit a ticket.
Thank you much for your cooperation to make our help system run efficiently.
