Update Sunday April 19, 2:00 am EDT
It looks like everyone has their access back now. A big thank you to everyone who has taken the time to report the issue for their yuku friends and board members.
Welcome back!
Update Saturday April 18, 5:30 pm EDT
Thank you all for hanging in there with us. Reports are coming in steadily now that people can access again.
Please keep reporting in this topic. It is important to know that you have your access back. If you know of anyone who still does not have access at this time, please add the necessary info to this topic and we will email them.
Update Saturday April 18 4:00 am EDT
We are starting to receive reports that some people can access again. Given the time of day (night), this is a time that not many people are on line, but I am hopeful that the light at the end of this tunnel will shine brightly in the morning.
Please keep reporting in this topic. We truly appreciate your patience through this.
Thank you
Update Friday April 17
I am sorry to say that there are still many people without access to our message boards.
Board owners, please check your member lists.
Go to all (members) in your admin menu and click on last seen twice (second column from right to left)
This will sort the member list by last seen date and will tell you who has been to your board those past few days and who has not.
Scroll down to April 15 and take a look at your members. If you see names of people who usually come to your board daily but have not been seen since the 15th, put a check mark next to their names, this will add them to the clipboard.
(perhaps take a look at all members for April 14 and April 15 and see if there are any regulars who are MIA).
When you have checked the member list and put your MIA regulars on the clipboard, click 'save as list'
Title the list 'access' and leave a link to your board in this topic. I will retrieve your list and email those members to make sure they don't have access problems.
Update: please ask people who can't access to flush their dns cache if they still cannot access at this time.
click here for instructions
instructions for vista users
Update: for the time being, we have what we need to investigate this fully, thanks to http://dianned1.sheltieshack.yuku.com/
Thank you again, Dianne, your help is greatly appreciated.
We will keep you all updated. In the meantime, please keep reporting here with your answers to the 4 questions below.
Thank you much for your patience through this.
If you know anyone who is unable to access yuku at this time, please post the following information in this topic.
1) A link to their profile
2) Their ISP (internet service provider)
3) Browser(s) they have tried to access with
4) Their location. I don't need their home address, but location such as state or country
It looks like everyone has their access back now. A big thank you to everyone who has taken the time to report the issue for their yuku friends and board members.
Welcome back!
Update Saturday April 18, 5:30 pm EDT
Thank you all for hanging in there with us. Reports are coming in steadily now that people can access again.
Please keep reporting in this topic. It is important to know that you have your access back. If you know of anyone who still does not have access at this time, please add the necessary info to this topic and we will email them.
Update Saturday April 18 4:00 am EDT
We are starting to receive reports that some people can access again. Given the time of day (night), this is a time that not many people are on line, but I am hopeful that the light at the end of this tunnel will shine brightly in the morning.
Please keep reporting in this topic. We truly appreciate your patience through this.
Thank you
Update Friday April 17
I am sorry to say that there are still many people without access to our message boards.
Board owners, please check your member lists.
Go to all (members) in your admin menu and click on last seen twice (second column from right to left)
This will sort the member list by last seen date and will tell you who has been to your board those past few days and who has not.
Scroll down to April 15 and take a look at your members. If you see names of people who usually come to your board daily but have not been seen since the 15th, put a check mark next to their names, this will add them to the clipboard.
(perhaps take a look at all members for April 14 and April 15 and see if there are any regulars who are MIA).
When you have checked the member list and put your MIA regulars on the clipboard, click 'save as list'
Title the list 'access' and leave a link to your board in this topic. I will retrieve your list and email those members to make sure they don't have access problems.
Update: please ask people who can't access to flush their dns cache if they still cannot access at this time.
click here for instructions
instructions for vista users
Update: for the time being, we have what we need to investigate this fully, thanks to http://dianned1.sheltieshack.yuku.com/
Thank you again, Dianne, your help is greatly appreciated.
We will keep you all updated. In the meantime, please keep reporting here with your answers to the 4 questions below.
Thank you much for your patience through this.
If you know anyone who is unable to access yuku at this time, please post the following information in this topic.
1) A link to their profile
2) Their ISP (internet service provider)
3) Browser(s) they have tried to access with
4) Their location. I don't need their home address, but location such as state or country
