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 Dale J |
Unable to enter chat room |
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Posts: 2 23-Oct-09 6:24 PM |
Been getting the following message when I attempt to enter a chatroom:
!!Connection failed! Maybe your network can't access the server, or the server is under maintenance, please try again later! Computer is up to date, Java seems fine, and we're on broadband. Any ideas? |
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Dean Winchester |
#1 | |||
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Posts: 8 24-Oct-09 12:49 PM |
What browser are you using? I have that problem while using Firefox but don't get the error message. Same here too, Java updated, no virus's etc.
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Chris W962 |
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#2 | ||
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Can you clear your cache and try again?
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storm96723.nickelback |
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#3 | ||
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Posts: 2 10-Nov-09 9:07 PM |
I'm getting the same error ... !!Connection failed! Maybe your network can't access the server, or the server is under maintenance, please try again
later!
I've tried both firefox and IE, and am getting the same error. Tried clearing cache and cookies, but still doesn't work. |
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Inigima |
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#4 | ||
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Posts: 13 10-Nov-09 9:12 PM |
Having the same problem. Tried clearing cache, tried both Firefox and IE. A few others have been able to get in, but many are encountering the same issue.
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IceAngell |
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#5 | ||
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Posts: 20 10-Nov-09 9:14 PM |
Hello. Our group's members and myself have not been able to access our chat room either. We have also been seeing the same message. "Connection
failed. Maybe your network can't access the server, or the server is under maintenance, please try again later." I hope you will be able to help.
Thanking you in advance.
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storm96723.nickelback |
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#6 | ||
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Posts: 2 10-Nov-09 9:15 PM |
Just tried creating another chat room and now I'm getting this message on Firefox --
Redirect Loop Firefox has detected that the server is redirecting the request for this address in a way that will never complete. The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete. * Have you disabled or blocked cookies required by this site? * NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer. |
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Chris W962 |
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#7 | ||
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The chat is currently down, our systems admin is aware and is looking into it.
Thank you for the reports |
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deraltekluge |
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#8 | ||
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Posts: 32 10-Nov-09 10:52 PM |
Just to make sure that it's known that the problem is not only with those boards... http://timeaftertime.yuku.com/ is having difficulty, too.
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Nikki Taylor |
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#9 | ||
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Posts: 7 11-Nov-09 4:50 AM |
Connection failed! Maybe your network can't access the server, or the server is under maintenance, please try again later...this is what I am getting when
I try to open chat. My Members as well. We all use different browsers, I am sure some have cleared their cache (I know I and 2 others did) and it is making no
difference. Is it really just routine maintenance? If so for future reference, I think all Owners and Admin's should be made aware of this.
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sooz08 |
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#10 | ||
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Posts: 111 11-Nov-09 6:30 AM |
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STAC1WES |
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#11 | ||
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Posts: 5 11-Nov-09 7:13 AM |
We are unable to enter our chat room. We use internet explorer:
http://theteddiestrader.yuku.com/chat/room/id/69 |
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Chris W962 |
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#12 | ||
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The chat server is down and will undergo some maintenance today. It should be back up again soon.
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Inigima |
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#13 | ||
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Posts: 13 12-Nov-09 2:52 AM |
Still no go. Any updates?
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Nikki Taylor |
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#14 | ||
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Posts: 7 12-Nov-09 6:58 AM |
I'm not trying to complain but how long do these updates last? I have members trying to get to my chat and it's still not working How soon is soon?
Today? Tomorrow? Next week? They're asking me and I have no idea what to tell them....
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Chris W962 |
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#15 | ||
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Sorry I do not have an update at this time but will try and get one today.
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Nikki Taylor |
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#16 | ||
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Posts: 7 12-Nov-09 10:33 AM |
That would be much appreciated! Thank you very much for answering all our questions. You Rock
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Chris W962 |
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#17 | ||
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I wish I had all the answers though
 I checked with our systems admin but he couldn't give me an ETA yet. I hope to know more by tomorrow though.
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Golanthius.hirstarts |
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#18 | ||
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Posts: 1 14-Nov-09 11:03 AM |
It is now Nov. 14th and the chat is still down...It's been down almost a week now. What is going on?
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SciFiGuy |
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#19 | ||
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Posts: 514 14-Nov-09 12:02 PM |
The Announcements section: http://support.yuku.com/reply/124609/t/Chat-server-temporarily-down.html#reply-124609 |
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augustdestiny |
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#20 | ||
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Posts: 1 14-Nov-09 12:56 PM |
I can't understand why yuku can't make a general announcement when this type of problems occur and at least let user know that you're working on
it. It's very frustrating.
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