if you mouseover the linked "support" by the avatar, it will tell you the original name of the user that's using support....
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who is support?
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 velda65 |
#21 | |||
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Posts: 343 12-May-07 1:54 AM |
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alison |
#22 | |||
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Posts: 9389 12-May-07 3:12 AM |
Really? Where do you see that? It is supposed to be the board name.
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velda65 |
#23 | |||
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Posts: 343 12-May-07 3:39 AM |
oops you're right Alison, it is the board name....when I mousedover (miceover? lol) the support above it said chriswplace, I mixed that up with the similar
screenname
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Perry Spring |
#24 | |||
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Posts: 1848 12-May-07 4:53 AM It's so easy
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I still say we should have a contest.... Of course the avatar tips you off...
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Jibril Ammon |
#25 | |||
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Posts: 2762 12-May-07 6:38 AM munificent member
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Yeah, but it would be interesting to see how well everyone knew people by their avatars...
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alison |
#26 | |||
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Posts: 9389 12-May-07 7:54 AM |
I know, I could just hide ALL usernames
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support.lasvegasacnmore |
#27 | |||
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Posts: 8 12-May-07 9:44 AM |
Good point... oops...
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support.alternatebrill |
#28 | |||
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Posts: 4 12-May-07 1:23 PM |
What the hell? I received a PM marked support and since I opened it I am 'support.' No amount of logging out as soon as I log back in on my board under
my name, when I post I'm support. How could you possibly make that kind of mistake?
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Perry Spring |
#29 | |||
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Posts: 1848 12-May-07 5:05 PM It's so easy
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Things are changing, takes time, but most definitely worth it...
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alison |
#30 | |||
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Posts: 9389 13-May-07 2:44 AM |
when you log into the support fetaure, you need to log out again after you've finished. Not out of your account, just out of support. There should be a
logout button for you to do that.
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Zandranna |
#31 | |||
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Posts: 2185 13-May-07 5:15 AM Blog-a-holic
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The "Contact Support" link in the board stats is very confusing to members. It would make them think that they are infact contacting Yuku Support. I looked in the edit text in the settings but "Contact Support" hasn't been added to the list for a text change. Is it possible to have this added to the list so that owners can reword that link in order to make sure that member know it's only the board admin that they will be contacting. |
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alison |
#32 | |||
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Posts: 9389 13-May-07 8:02 AM |
yes, we will do that, that's a good point. Thanks
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Perry Spring |
#33 | |||
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Posts: 1848 13-May-07 9:11 AM It's so easy
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That is a great idea Sandy...
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mollymarie |
#34 | |||
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Posts: 223 13-May-07 1:29 PM |
if you mouseover the linked "support" by the avatar, it will tell you the original name of the user that's using support....
When I mouse over it I see "support's Profile", not the board name. This is on IE6. |
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alison |
#35 | |||
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Posts: 9389 13-May-07 1:56 PM |
my fault - correction. When you mouse over the profile name that shows on a post, where the post is made on a board OTHER than the home board of the profile,
then you should see the home board.
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GoldenGem |
#36 | |||
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Posts: 142 13-May-07 2:26 PM Rare |
 It's all too complicated for me - if my members want to open a
ticket then they're on their own!
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mollymarie |
#37 | |||
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Posts: 223 13-May-07 3:50 PM |
my fault - correction. When you mouse over the profile name that shows on a post, where the post is made on a board OTHER than the home board of the profile, then you should see the home board. well the one I moused over was perry's, and it was on this board....is this his home board? |
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alison |
#38 | |||
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Posts: 9389 13-May-07 3:52 PM |
no, it's not - what browser are you using?
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mollymarie |
#39 | |||
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Posts: 223 13-May-07 3:53 PM |
IE6
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Chris W962 |
#40 | |||
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Hmm I just logged on with IE6 to check and indeed, when you mouse over it, there is nothing to be seen. FF shows the board name, IE6 does not.
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Add Reply
- Announcements
- General Help Forum
- MSN and Ezboard Migrations
- Report A Bug
- Documented Bugs
- Resolved
- Domain Skins Assistance
- Profile Skins Assistance
- Design FAQ
- Features forum
- Lobby: newcomers, introductions, general chat
- Accounts/Profiles
- Getting started & trouble shooting
- Creating & Managing Accounts/Profiles
- Interacting with other Users
- Image & Videos
- Using message boards
- Communities
- Introduction & Setting up
- Member Management
- Community Settings
- Forums & Chat Management
- Design/Customization
- Moderation
- Calendar, chat, log & stats
- Promotion & Gold/Ad Free
