beware paypal "verification" email

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lasher	beware paypal "verification" email		Lead	[-]
Posts: 976 13-Jan-08 5:59 PM Check please!	one of my members who paid via credit card thru paypal got an email from "paypal" wanting to verify the transaction. no one else i know of did,,,i did get a pm from yuku verifying. so be careful with "paypal" email. just a word of caution, not to alarm anyone.
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Lyra Moonstones		#1	[url]	[-]
Posts: 2 14-Jan-08 1:07 AM	Hi lasher. I received the same e-mail from a fake Paypal staff, in last August. I received this "verification" e-mail on an adress which is NOT the one I used for my Paypal account. But at the moment, I didn't realized that... So I followed the instructions and I gave everything they were asking. Name, adress, credit card informations... About ten minutes after leaving my computer, I began to realize that the adress e-mail used by "Paypal" wasn't the one used for my account. I get back to the e-mail, followed again the instruction, but entering the log-in "popopopopo" and the password "popopopopo", just for checking if their "securised connexion" was a real one. It was not, of course. I could log-in with the false popopopopo account and I was asked for my infos just like the first time. I immediately called my bank and had my credit card blocked. Then I wrote to Paypal custom services with a describtion of the problem and a copy of the suspect e-mail. They gave an answer in the following hour, telling me that the mail I have received was a fake indeed, and that they would make an enquiry about that. They told me to call my bank (which I had done already) and to change my Paypal password. I'll copy here the answer from the real Paypal. It's all in french, but it may help if someone can understand it. (The original mail from the fake Paypal was in english). ____________________ Chèr(e) , Nous vous sommes reconnaissants de nous signaler toute activité suspecte et vous confirmons que l'email reçu ne vous a pas été envoyé par PayPal. L'adresse du site Web référencé dans cet email n'est ni autorisée ni utilisée par PayPal. Nous sommes actuellement en train d'enquêter sur cet incident et vous prions de n'entrer aucune information personnelle ou financière sur ce site Web. Si toutefois vous avez déjà communiqué de telles informations, connectez-vous au plus vite à votre compte PayPal et modifiez votre mot de passe, vos questions secrètes ainsi que leur réponse. Veuillez contacter votre établissement bancaire afin de signaler la divulgation de ces informations. Si vous constatez une activité non autorisée associée à l'historique de vos transactions PayPal, contactez-nous immédiatement en suivant les instructions ci-dessous : 1. Connectez-vous à votre compte PayPal à l'adresse https://www.paypal.fr 2. Cliquez sur le lien 'Dossier sur la sécurité' présent au bas de chaque page PayPal. 3. Cliquez sur 'Transaction non autorisée' sous la colonne 'Signaler un problème'. 4. Suivez les instructions affichées à l'écran. Protégez-vous contre toute activité frauduleuse en suivant les conseils ci-dessous: 1. Téléchargez SafetyBar, une barre d'outils pour Outlook et Outlook Express vous aidant à identifier les emails frauduleux. 2. Installez la barre d'outils eBay et son Gardien de Compte qui vous prévient dès que vous visitez un site Internet potentiellement frauduleux. 3. Surveillez régulièrement l'activité de votre compte PayPal en consultant votre Historique des transactions. Pour en savoir plus sur les emails frauduleux, rendez-vous sur www.paypal.fr puis cliquez sur le lien 'Dossier sur la sécurité' présent au bas de chaque page PayPal. Cliquez ensuite sur le lien 'Protection contre les emails frauduleux'. Cordialement, PayPal IMPORTANT: n'envoyez jamais votre mot de passe par email et ne le communiquez jamais aux représentants de PayPal au téléphone. Il s'agit d'une information que vous seul, en tant que titulaire du compte, devez connaître. Copyright © 1999-2007 PayPal. Tous droits réservés. PayPal (Europe) S.à r.l. & Cie, S.C.A. Société en Commandite par Actions Siège social :22-24 Boulevard Royal, 5ème étage, L-2449, Luxembourg RCS Luxembourg B 118 349 Last Edited By: Lyra Moonstones 14-Jan-08 1:56 AM. Edited 4 times.
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sweet khaos		#2	[url]	[-]
Posts: 361 14-Jan-08 4:11 AM munificent member	Damn phishers!!!!!!!
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CelticTigress		#3	[url]	[-]
Posts: 240 14-Jan-08 4:18 AM	This is why we would rather use CC payments than paypal.
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Jibril Ammon		#4	[url]	[-]
Posts: 2762 14-Jan-08 8:32 AM munificent member I felt so automated	Paypal has been targeted by the most phishers of almost anyone in the banking industry (they're considered part of the banking industry). A good rule with them is if 'they' send you anything by email requesting personal information, do not respond, go to Paypal's website (don't log in) and find their section on reporting phishing and send them the email address and forward them the email you received. Paypal themselves will not ask you for any information through email, no credit card information, no personal information, no account information. They will never address you by things like "Dear Valued Paypal Customer" (I cant remember what they do address you by anymore... I haven't received phishing for a long time so I haven't reported anything to see the greeting they do say they use on their web site). Welcome to the internet age Just be very careful with Paypal emails, most of them aren't from Paypal themselves. Now... if I could just stop those phishers that keep emailing me about the accounts at the two banks I'd never done business at....
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alison		#5	[url]	[-]
Posts: 9389 14-Jan-08 8:39 AM	I get dozens of them every day. I don't ever follow through. I get them from Banks (that I don't even bank at) and sites, paypal, ebay, etc
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Harry Flatters		#6	[url]	[-]
Posts: 253 14-Jan-08 8:43 AM	Jibril Ammon wrote: Paypal has been targeted by the most phishers of almost anyone in the banking industry (they're considered part of the banking industry). A good rule with them is if 'they' send you anything by email requesting personal information, do not respond, go to Paypal's website (don't log in) and find their section on reporting phishing and send them the email address and forward them the email you received. Paypal themselves will not ask you for any information through email, no credit card information, no personal information, no account information. They will never address you by things like "Dear Valued Paypal Customer" (I cant remember what they do address you by anymore... I haven't received phishing for a long time so I haven't reported anything to see the greeting they do say they use on their web site). Welcome to the internet age Just be very careful with Paypal emails, most of them aren't from Paypal themselves. Now... if I could just stop those phishers that keep emailing me about the accounts at the two banks I'd never done business at.... Same applies to any email apparently coming from a financial institution or business. Don't let it put you off dealing with genuine businesses though; Paypal may be a pain, but emails from some bloke in Nigeria aren't a reason not to pay Yuku by Paypal.
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1992casey		#7	[url]	[-]
Posts: 2205 14-Jan-08 9:33 AM munificent member	Jibril Ammon wrote: They will never address you by things like "Dear Valued Paypal Customer" (I cant remember what they do address you by anymore... I haven't received phishing for a long time so I haven't reported anything to see the greeting they do say they use on their web site). Mail officially from PayPal will always contain your real name.
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Jibril Ammon		#8	[url]	[-]
Posts: 2762 14-Jan-08 11:43 AM munificent member I felt so automated	Thank you, Casey! I couldn't for the life of me remember it! So I'm not the only one who gets phishing emails from banks I've never done business with? Good... I was starting to wonder My husband says if our account at this bank we've never had an account with is been compromised, then we want to withdraw all our money (and we're hoping it's in the millions!) and close the account
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BluebirdNut		#9	[url]	[-]
Posts: 281 14-Jan-08 12:39 PM	I get e-mail from banks I've never done business with all the time. Paypal is no different. The only thing I do find suspicious about the incident lasher is reporting is that it apparently came as a result of paying for a Yuku supporter subscription - an e-mail coming from a fake Paypal site inquiring about the legitimacy of a transaction that originated here at Yuku would be disturbing - if it actually happened that way. I think we need more details before dismissing it out of hand as a coincidence. If the member of lasher's board who received this e-mail hasn't deleted it, maybe copying the content of the e-mail here (omitting sensitive details, of course) would help settle the matter. Last Edited By: BluebirdNut 14-Jan-08 1:01 PM. Edited 1 time.
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xwpweb		#10	[url]	[-]
Posts: 126 14-Jan-08 1:14 PM	btw, i got one of those emails after donating to my community. i didn't do anything and the payment showed up on the board.
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