Chat Moderators Not Able to Moderate

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Joseph Witchard	Chat Moderators Not Able to Moderate		Lead	[-]
Posts: 379 1-Mar-08 2:34 PM	Tags : chat, mods, moderators, chat moderators, chat mods developer http://uhrebirth.yuku.com/chat/room/id/228 Username: Sophitia Harem.uhrebirth Above is the link to my chat room and the username I added as a Moderator of the chat room. My board shows that she's a Moderator of the room, but she doesn't have the Mod abilities when she's in chat. Last Edited By: alison 3-Mar-08 2:51 AM. Edited 1 time.
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alison		#1	[url]	[-]
ADMINISTRATOR Posts: 8768 2-Mar-08 3:53 PM pink goddess	Thanks, I'll test her account out and see how it looks.
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Joseph Witchard		#2	[url]	[-]
Posts: 379 2-Mar-08 4:50 PM	Thanks.
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alison		#3	[url]	[-]
ADMINISTRATOR Posts: 8768 3-Mar-08 2:51 AM pink goddess	ok, I see the problem and have documented it. I wonder if it's a local account problem. The other moderator is a global account, and has powers as per normal.
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cgayzz		#4	[url]	[-]
Posts: 70 3-Mar-08 6:43 PM	i have to ask. what does it mean to Moderate the chat room? i see the controls but i dont know how to work it or if we need to have it moderated?
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alison		#5	[url]	[-]
ADMINISTRATOR Posts: 8768 4-Mar-08 7:38 AM pink goddess	moderation means that you have the power to boot others, or turn on moderated chat.
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cgayzz		#6	[url]	[-]
Posts: 70 4-Mar-08 5:29 PM	Thank You Alison for explaining.
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Jestak		#7	[url]	[-]
Posts: 45 10-Mar-08 10:26 PM	alison wrote: moderation means that you have the power to boot others, or turn on moderated chat. One of my mods has a question that I can't find an answer to anywhere--how, exactly, do you kick someone out of chat? None of the help pages/forums seems to have an answer.
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alison		#8	[url]	[-]
ADMINISTRATOR Posts: 8768 11-Mar-08 1:43 PM pink goddess	When you click on the username (from the list on the side) you should have the option to kick. If you don't, and you have been assigned moderator powers then please report that here and I will add it to the same bug report as this one.
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Jestak		#9	[url]	[-]
Posts: 45 11-Mar-08 3:49 PM	Okay, thanks
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TofuScramble.allthingsdeb		#10	[url]	[-]
Posts: 2 27-Mar-08 9:25 PM	Hi Alison, We too have a mod chat problem. The moderator listed below does not have mod abilities when she is in the chat even though she has been assigned them. Username: AlwaysDrmn.allthingsdeb Yuku board: http://allthingsdeb.yuku.com/ The chat room in question: New Chat Room 3.0 Thank you for looking into this.
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PawZing		#11	[url]	[-]
Posts: 16 28-Mar-08 6:09 AM	We had the same problem on our board.. It was solved by making a Local Account into a Global Account. By putting a Ticket in, to drop the extension after the Local username (AlwaysDrmn.allthingsdeb) and make it a Global account ( AlwaysDrmn.u)
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TofuScramble.allthingsdeb		#12	[url]	[-]
Posts: 2 28-Mar-08 9:54 AM	Thanks for the tip, PawZing. You are good people! blows kiss
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alison		#13	[url]	[-]
ADMINISTRATOR Posts: 8768 29-Mar-08 11:19 AM pink goddess	yes, as this bug is not fixed yet, if Sophitia Harem would like to have her profile made global, ask her to PM me and I will sort that out.
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Joseph Witchard		#14	[url]	[-]
Posts: 379 29-Mar-08 11:41 AM	Will do. Thanks!
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stevenunderwood		#15	[url]	[-]
Posts: 4 19-Apr-08 5:48 PM	I am having the same issue in a board I was just made a moderator. I can moderate the board, but they really wanted me to moderate the chat room since I'm usually there. http://theremyreport9033.yuku.com/chat/room/id/38 StevenUnderwood.u
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PawZing		#16	[url]	[-]
Posts: 16 19-Apr-08 7:34 PM	Have the Board Op or Admin. check the settings through Member Management, under chat permissions they need to change it for you from default to moderate.
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Chris W962		#17	[url]	[-]
ADMINISTRATOR Posts: 4408 19-Apr-08 8:05 PM Kudos Lady of the night	Thanks PawZing. The settings for StevenUnderwood are moderator for the chat room though. StevenUnderwood, have you been able to moderate the chat before, or has it not worked since you were made a moderator?
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stevenunderwood		#18	[url]	[-]
Posts: 4 22-Apr-08 6:09 PM	I was just made a moderator the other night and have not been able to do any of the moderator functions in chat as of yet. P.S. Sorry for the delay as I had not seen your reply yet.
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alison		#19	[url]	[-]
ADMINISTRATOR Posts: 8768 23-Apr-08 5:19 PM pink goddess	Try now, I've got the powers set on you, although I didn't test them out on the people who happened to be in the chatroom when I logged in as you to check.
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stevenunderwood		#20	[url]	[-]
Posts: 4 23-Apr-08 5:38 PM	It is working... is there anything I should tell the admin who set me up to help in the future? One other question... another moderator on the board does not show up in green in chat... I was hoping to stay lower profile... is it something the admins can set?
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alison		#21	[url]	[-]
ADMINISTRATOR Posts: 8768 24-Apr-08 2:16 AM pink goddess	if the other moderator doesn't show up as green, then they are not a moderator in the chatroom. If it happens again, the admin should just try removing and reassigning the powers.
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