Ad-free page views

Author	Comment
alhj	Ad-free page views		Lead	[-]
Posts: 4 2-Jul-08 2:36 PM	Tags : resolved My members are complaining that today they've started seeing ads today. I went to our Contributor section and it says... This community has 0 Gold Ad-Free day left. After that, this community has 175000 Ad-Free page views. So, from that I would assume we have a lot of ad-free page views left... yet people are seeing ads. What's going on? Last Edited By: alison 9-Jul-08 3:46 PM. Edited 1 time.
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1992casey		#1	[url]	[-]
Posts: 952 2-Jul-08 5:04 PM munificent member	It looks like the system didn't make the swichover cleanly. Your best tack would be to file a help ticket. Make sure to include your board URL.
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Chris W962		#2	[url]	[-]
ADMINISTRATOR Posts: 5126 2-Jul-08 6:31 PM Kudos Lady of the night	You're experiencing a switchover from ezboard gold to yuku gold. When this switch occurs, there is a lag of a few hours during which ads will be seen. However, if you are still seeing ads by morning, it will need a little kick.
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Aussiedav		#3	[url]	[-]
Posts: 10 6-Jul-08 8:31 PM	This is what happened to my board, adverts have been showing for 4 days now. We switched from ezboard ages ago. I lodged a ticket but have heard/read nothing from Yuki http://gtr1000.yuku.com/
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Chris W962		#4	[url]	[-]
ADMINISTRATOR Posts: 5126 6-Jul-08 10:09 PM Kudos Lady of the night	aussiedav, it looks like yours is stuck too. I'll ask someone to take a look at it in the morning, I have added you to the list.
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Aussiedav		#5	[url]	[-]
Posts: 10 6-Jul-08 10:15 PM	Much appreciated Chris, I expect all to be well now you know about it, thanks
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Chris W962		#6	[url]	[-]
ADMINISTRATOR Posts: 5126 6-Jul-08 10:18 PM Kudos Lady of the night	You're welcome. I am sorry about the ads though and will make sure to have it looked as soon as possible.
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Aussiedav		#7	[url]	[-]
Posts: 10 7-Jul-08 9:50 PM	Here we are a day later and still we see adverts on a paid forum, with 1,117,000 free page views. Started the 4th July so say members................. we wait and they get annoyed as do I.
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paul4barbus		#8	[url]	[-]
Posts: 184 8-Jul-08 12:57 PM Lost my fishies	David It's fixed for my board (it seems) is it now fixed for yours? paul4
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Aussiedav		#9	[url]	[-]
Posts: 10 8-Jul-08 4:17 PM	Members say yes, its hard for me to tell so looks as though the glitch is fixed. Still a huge shame their ticket system does NOT work, I have had no replies there and wouldn't have even known it was fixed unless a member had posted.
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Chris W962		#10	[url]	[-]
ADMINISTRATOR Posts: 5126 8-Jul-08 8:08 PM Kudos Lady of the night	Hi Aussie, Sorry about that. I got tied up (not literally) and didn't make it back here, but yes, it was fixed this afternoon. Sorry about the lack of notification.
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BLOOD SPLATTER		#11	[url]	[-]
Posts: 93 9-Jul-08 8:37 AM	Same problem for us too....members seeing ads....& complaining....frankly they complain about yuku constantly because it's always issue like this after another issue like this....over & over....oh how we long for the days of ez-board: http://sdcforum.yuku.com/
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alison		#12	[url]	[-]
ADMINISTRATOR Posts: 9019 9-Jul-08 3:45 PM pink goddess	You have no ad free days left, and hence are seeing ads.
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BLOOD SPLATTER		#13	[url]	[-]
Posts: 93 9-Jul-08 7:37 PM	So without any notice we don't have ad free days now....then how do we get ad free days so we see no ads??& can that be permanent??
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BLOOD SPLATTER		#14	[url]	[-]
Posts: 93 9-Jul-08 7:48 PM	& is it possible without paypal??
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alison		#15	[url]	[-]
ADMINISTRATOR Posts: 9019 10-Jul-08 4:13 AM pink goddess	You need to pay for ad-free credits in order to have them. In the admin control panel on the main page you have a notification of how many ad-free page views you have remaining. That number decreases. When it reaches zero you have none left. At any time before or after that point you can contribute money to buy more, and you can use a credit card or paypal.
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BLOOD SPLATTER		#16	[url]	[-]
Posts: 93 10-Jul-08 8:07 AM	alison wrote: That number decreases. When it reaches zero you have none left. Well yeah.... !! Thanx Alison....done!!
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