I'm using a PC with Windows XP Home Edition and Mozilla Firefox version 2.0.0.15.
Thanks!
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Joseph Witchard |
Private Message Error |
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I've reported this problem before. It always either ends up fixing itself or else a Yuku staff member fixes it (I think), But anyway, my navigation button
is constantly blue, and when I visit my control center, it constantly says that my inbox has one unread message. However, there is never a new message there
when I go to check.
I'm using a PC with Windows XP Home Edition and Mozilla Firefox version 2.0.0.15. Thanks! |
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Zandranna |
#1 | |||
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I know this does need fixing but while they get around to fixing it there is a work around as this is what I do to get rid of the constant blue nav.
After reading it simply check beside it and manually mark it read as well. Once manually marked read it doesn't seem to show up again. |
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Joseph Witchard |
#2 | |||
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Haha, no need. It just fixed itself again, apparently
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alison |
#3 | |||
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did it change depending on what board you were at?
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Kathy OK |
#4 | |||
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At least yours is getting fixed.
I haven't been able to read any PM's for more than a MONTH. |
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Zandranna |
#5 | |||
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Hi Kathy, I'm wondering if there might be a way to kick start your PMs by going via a different route.
What exactly are you getting when you click to view them and are you clicking via the bar at the top or by going into navigate then clicking on Inbox?? |
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Zandranna |
#6 | |||
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Kathy, I notice in the other thread that Alison has seen what the problem is. If they are arriving in your box as already read then you might be able to get to
them by going via this url until it's fixed. I'm only guessing with this one though.
This is your "All Messages Box" which has all read and sent messages in. http://kathy-OK.u.yuku.co...our-Archive-Messages.html |
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alison |
#7 | |||
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She can't see them, they simply don't appear anywhere.
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Kathy OK |
#8 | |||
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They're not anywhere.
Lost in limbo. |
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Zandranna |
#9 | |||
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Oh I see, I thought it was that they just weren't showing up in the inbox.
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Joseph Witchard |
#10 | |||
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Just making a note here that it's happening once again. I will try your method, Zandanna.
Has this bug be reported to the Yuku technicians? |
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Chris W962 |
#11 | |||
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Could be a server caching. I've sent you a test message.
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Joseph Witchard |
#12 | |||
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Got it. Acted as normal
Do you mean caching on Yuku's side or my
side?
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Chris W962 |
#13 | |||
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Yuku's side.
Sometimes it happens when you have read a pm and you go to a certain board, it will act as if you still have a new pm for a while. A way to check if it is actually caching or if it is a message that's there but you're just not seeing it, is to go to a different board and see if your navigation button goes back to normal. |
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Kathy OK |
#14 | |||
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~~~~~~~~~sigh~~~~~~~~~~~~~~~
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SciFiGuy |
#15 | |||
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Speaking of this, this very board right here is showing that I have one unread message and the NAVIGATION button is blue -- but all the other boards show that I have no unread messages. |
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sniksnak |
#16 | |||
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Yeah, the Support forums are having cache problems. This is the only board that I visit that shows I have comments, friends, and PMs when I don't.
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Chris W962 |
#17 | |||
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This has been bugged up
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Joseph Witchard |
#18 | |||
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It's happening to me again. Tried doing a hard refresh which resulted in nothing
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Joseph Witchard |
#19 | |||
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Well, someone sent me a private message, and after I read it and replied to it, I no longer have it saying that there's a message there when there
isn't.
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Joseph Witchard |
#20 | |||
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Happening again. Navigation button is blue, and 1 unread message is showing up next to my inbox in my control center. Nothings in there, though. Tried a hard
refresh while I was in my inbox with no results. Again, PC, Windows XP Home Edition, latest version of Firefox.
Thanks
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